The India Justice Report has released the Consumer Justice Report 2026, assessing India's consumer dispute redressal system.
- Pendency is rising, with more than 5 lakh cases pending and many disposals taking longer than the 3–5 month timeline.
- The report points to about 40% vacancies, weak infrastructure and limited use of mediation.
- Most complaints relate to the banking, insurance and housing sectors.
The findings underline the need to strengthen consumer commissions so that buyers get quick and affordable remedies.