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National 1 min read

Karnataka Launches India's First Digital Grievance Redressal System for Gig Workers

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Karnataka has launched India's first dedicated digital grievance redressal system for gig workers, a significant labour welfare reform. Workers can lodge complaints through the Integrated Public Grievance Redressal System portal on issues such as wages, working conditions and disputes with digital platforms. The mechanism is meant to bring transparency, accountability and quicker resolution in the fast-growing gig economy. Separately, Telangana has become the fifth state to enact gig worker legislation, after Karnataka, Rajasthan, Bihar and Jharkhand, widening legal protection for platform-based workers.