Department of Consumer Affairs' e-Jagriti Platform Wins Silver at National e-Governance Awards 2026
Digital Consumer Rights and Dispute Resolution: AI-Enabled Redressal Platform Streamlines National Grievance Logistics In a major administrative milestone recognizing the deployment of advanced public dispute resolution frameworks, the Department of Consumer Affairs' e-Jagriti platform has officially won the Silver Award at the National Awards for e-Governance 2026.